Most questions can be answered by our about page but some additional questions will be answered here.
Q: What should I use to play your files?
A: See our playback page.
Q: My player is not working / Something seems wrong, what should I do?
A: First make sure the file you try to watch actually downloaded completely (check the CRC to be sure). If you still have problems, see above.
Q: Why are the OP/ED missing from the episodes?
A: You are watching a show that uses Ordered Chapters with Segment Linking, make sure to download the OP/ED files as well and that you place them in the same folder as the episodes. If you still don’t see them, see above.
Q: Are your releases DXVA/CUDA/PS3/SmartPhone/SmartTV compatible?
A: No, go away.
Q: Why FLAC?
A: We encode to how we want to see video. We want to see Blu-ray with FLAC audio.
Q: Why not FLAC for LPCM DVD?
A: Because SD video gets SD audio.
Q: Does this have English dub?
A: Unless the post explicitly states it, no.
Q: Why do you put Japanese audio/English subs first?
A: Because English dubs suck.
Q: Then why do you put English audio in at all?
A: To bloat file sizes. Or if you prefer, because people like it.
Q: Why can’t I hear the characters but everything else?
A: Because your player isn’t properly down-mixing the surround sound (it’s simply discarding channels). Check your audio settings, make sure to set everything to stereo/2.0 down-mixing.
Q: What resolution will <some show> be in?
A: TV airings will be encoded to 720p.
DVDs will be encoded to 704×480 anamorphic.
Blu-rays will always be encoded in 720p. In addition, Blu-rays will be encoded in 1080p if:
• The show is not interlaced
• The show is not produced by JC Staff (As of 2013-08-29, this only applies to pre-Spring 2013 airings)
• The show is not a SD upscale
Exceptions may apply.
Q: Is this an upscale?
A: Download the file and judge for yourself. You should be the one to decide if the extra bitrate is worth your space – not us.
Q: Can I have a screenshot comparison?
A: We only guarantee screenshot comparisons of SD TV broadcasts vs. HD Blu-ray.
Q: Are the episodes available for download here uncensored?
A: Since we are usually encoding from Blu-rays, the episodes are as uncensored as they can get.
Q: Why can’t I get any peers from your tracker?
A: Disable your stupid Peerblock and make sure port 3277 (TCP/UDP/outgoing) doesn’t get blocked by your firewall.
Q: Can you upload this to <filehoster>?
Q: What happened to your old torrents?
A: We will delete torrents which are superseded by batches.
Q: Why do some of your series use ordered chapters while others don’t?
A: If a NCOP and NCED are/will be available we may use ordered chapters. If they are not we will not. This is not followed rigidly for various reasons and handled individually by the members.
Q: Can you upload <some audio/subtitle track> in <some format/language>?
Q: Can I do <whatever> with your releases?
A: Do what you want, we can’t stop you anyway. Give proper credit if you are, but do not label it as joint.
Q: Is <show> dropped?
A: Unless it’s filed under the category “Dropped”, no.
Q: How can I contact you?
A: Contact ChrisK on IRC or leave a comment with a valid eMail address if you have to tell us something really important.
Q: Why the name “Coalgirls”?
A: Coalgirls started with the purpose of trolling CoalGuys.
Q: Who are you?
A: Just a girl who likes doing shows how she likes to watch them. And some other people.